Landmarks
Most common questions
This page brings together the most frequent requests and the most useful answers.
Answers
Short answers
This page is designed to help quickly, without detours or unnecessary jargon.
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You can then consult a thematic page or write to us if the case remains unclear.
We help understand domain name issues, fraudulent sites, phishing and digital approaches.
Start by keeping the evidence useful, writing down the exact URL, avoiding additional clicks, and identifying what really worries you.
Depending on the case, the contact person may be AFNIC, a reporting platform, the police, the courts, a lawyer or the service concerned.
We can read the information transmitted, help to qualify the problem, give practical advice and direct you to the right person.
We do not make an official decision, we do not replace a lawyer, and we do not replace the competent platforms or authorities.
Start by asking a simple question: what is the problem, what can I do now, and who can officially help me?
Understanding a Domain Name Problem
See what to check, what evidence to keep, and who can help.
Read the pageMake your site clearer and more secure
Put the pages, evidence and responsibilities in order.
Read the pageDo you think you have found a fraudulent site?
Recognize the warning signs and act without wasting time.
Read the page